Duties & Responsibilities
- Telephonic first line support to external clients
- Logging of calls on the call centre logging system
- Follow up on issues logged until resolved
- Call follow-ups must be done on a regular basis
- Responsible for Reporting and statistics.
Desired Experience & Qualification
- Matric
- Minimum 2-years related experience in call centre environment – Inbound Preferably
- Microsoft proficient
Interested?
- Be prepared to work standby and shifts
- Be prepared to work overtime
- Be fluent in spoken and written English
- Have good verbal and written communication skills
- Have a high level of client service orientation
- Have an ability to work with people at all levels (Clients and management)
- Have excellent telephone etiquette
- Have excellent client liaison
NET 1 Applied Technologies S.A
3rd FLOOR PRESIDENT PLACE CNR JAN SMUTS AVENU, 2196 Johannesburg, South Africa
Company Benefits
Pension Fund Contribution
Company laptop
The benefits listed are applicable to the company and can differ depending on the position or department.
Please apply through PNET on the following link:
http://www.pnet.co.za/5/job.html?&OfferId=3228913&cid=B2C_CLC_SYS8_Listing
Good Luck! 🙂
