Eskom Is Offering A Learnership Opportunity

Reference Number : 11042019NM

Minimum Requirements:

Position : Learnership (Contact Centre) Customer Services Division
Task Grade : TR6
Area of Specialisation : To provide a professional service to all customers via all available Contact Centre Channels.
Department : Group Customer Services
Business Unit : Channel Management
Location : South Africa 

Qualification(s): • Matric with 40%  pass in pure Maths (Accounting will be an advantage)

Duration: • 24 months

Skills and Competencies
• Behavioural 
o Integrity
o Honesty
o Trustworthiness
o Professionalism
o Communication and interpersonal relations

• Knowledge 
o Ability to deal with stress
o Report compliance
o Service delivery exposure
o Effective Time Management

• Skills 
o Negotiation skills
o Decision making skills
o Conflict handling
o Customer Service and product skills
o Telephone skills
o Computer skills,
o Communication skills. Indicate proficiency in speaking the preferred languages

SEND YOUR APPLICATIONS TO:Postal Address: PO Box 1091, Johannesburg, 2001 Physical Address: Megawatt Park, Maxwell Drive, Sunninghill, Sandton, Johannesburg.

Closing date: 23 September 2019