Data Capturer Wanted At Clicks Group Limited

To capture patient profiles and confirm contact and delivery details of patient

• To ensure the accuracy of existing patient information/details to safeguard against duplications so that records are accurate and up to date
• To ensure that new patient files are loaded onto the system by ensuring information is captured correctly and timeously
• To ensure that patients are contacted to confirm their delivery details while also ensuring any queries they might have are answered and followed up timeously
• To validate patient delivery addresses
• To ensure that client database is regularly checked for duplications and errors and ensure that the database is “cleaned up” to ensure data integrity
• To resolve queries from internal and external customers regarding patient information to ensure that medication rejection and incorrect/delayed deliveries is eliminated

• Communication Skills

• Ability to work effectively under pressure
• Conflict management /negotiation skills

• Working with People
• Achieving Personal Work Goals and Objectives
• Adhering to Principles and Values
• Delivering Results and Meeting Customer Expectations
• Following Instructions and Procedures
• Coping with pressure and setbacks

• 6 months in a data capturing environment
• 6 months in a pharmacy/medical environment

• Grade 12